Privacy Policy

Last Updated: January 2026

Pandora's Books ("we," "us," "our," or "Company") operates the website pandorasbooks.co.uk. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, including all related content, functionality, and services offered through our site (collectively, the "Website").

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Website. By accessing and using pandorasbooks.co.uk, you acknowledge that you have read, understood, and agree to be bound by all the provisions of this Privacy Policy.

Information We Collect

We collect information about you in a variety of ways. The information we may collect on the Website includes:

• Personal Data: Name, email address, and contact details you voluntarily provide when registering, subscribing to newsletters, or contacting us.
• Technical Data: IP address, browser type, operating system, device identifiers, and your general geographic location.
• Cookies and Similar Technologies: Information collected through cookies, web beacons, pixels, and similar tracking technologies (see Cookie Policy section below).
• Usage Data: Pages visited, time spent on pages, links clicked, search queries, referral sources, and other browsing behaviour on our Website.
• Affiliate Tracking Data: Referral codes, click-through data, and conversion information related to casino and gambling affiliate links.

How We Use Information

We use the information we collect for the following purposes:

• Analytics and Performance: To analyse Website traffic, user behaviour, and performance metrics to understand how visitors interact with our content.
• Affiliate Tracking: To track affiliate referrals, measure conversion rates, and manage our relationship with casino operators and affiliate partners.
• Site Improvement: To enhance, personalise, and improve the user experience, functionality, and content of our Website.
• Communications: To send you requested information, newsletters, updates, and promotional materials (only with your consent where required by law).
• Compliance: To comply with legal obligations, regulatory requirements, and to protect our legal rights.
• Fraud Prevention: To detect, prevent, and address fraudulent activity or security issues.

Cookie Policy

Our Website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files stored on your device.

Types of Cookies We Use:

• Essential Cookies: Necessary for the Website to function properly, including security and basic functionality.
• Analytics Cookies: Used to track and analyse user behaviour, site performance, and traffic patterns.
• Affiliate Cookies: Used to identify and track referral sources and conversions to our casino affiliate partners.
• Marketing/Tracking Cookies: Used by third parties for retargeting, advertising, and promotional purposes.

Cookie Opt-Out Options:

• You can manage cookie preferences through your browser settings and opt-out of non-essential cookies.
• Most web browsers allow you to refuse cookies or alert you when cookies are being sent; please refer to your browser's help documentation for instructions.
• Disabling cookies may affect the functionality and user experience of our Website.
• You can use tools such as the Network Advertising Initiative (NAI) opt-out tool or the Digital Advertising Alliance (DAA) opt-out tool to manage third-party advertising cookies.

Third-Party Links

Our Website contains links to third-party websites, including casino operators, gambling platforms, and affiliate partners. We are not responsible for the privacy practices, policies, or content of these external websites.

Important Disclaimer:

• We do not control the privacy policies or practices of casinos, gambling operators, or other affiliate partners linked from our Website.
• Any information you provide to these third-party websites is governed by their respective privacy policies, not ours.
• We strongly recommend reviewing the privacy policies of any third-party sites before providing personal information or engaging with their services.
• We are not liable for the data practices, security measures, or content of external websites.

Your Rights

Under UK and applicable data protection laws, you have the following rights regarding your personal data:

• Right of Access: You have the right to request a copy of the personal data we hold about you.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete personal data.
• Right to Erasure: You have the right to request deletion of your personal data, subject to certain legal exceptions (also known as the "Right to be Forgotten").
• Right to Restrict Processing: You have the right to request that we limit how we use your personal data.
• Right to Data Portability: You have the right to request your personal data in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to processing of your personal data for direct marketing and certain other purposes.
• Right to Withdraw Consent: Where we rely on consent to process your data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the details provided in the "Contact Us" section below. We will respond to your request within 30 days (or as required by applicable law).

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes for which it was collected or as required by applicable law.

• Personal Data: Retained for as long as your account is active or as needed to provide services, typically up to 3 years after last contact unless longer retention is required by law.
• Analytics Data: Typically retained for 12-24 months.
• Affiliate Tracking Data: Retained in accordance with affiliate programme requirements, typically 12-36 months.
• Cookies: Retention periods vary depending on cookie type; see your browser settings or cookie consent tools for specific details.

When data is no longer necessary, we will securely delete or anonymise it, unless we are required to retain it by law.

Contact Us

If you have questions, concerns, or complaints about this Privacy Policy or our data practices, please contact us:

Email: [email protected]
Website: pandorasbooks.co.uk

We are committed to working with you to resolve any privacy concerns. If you are not satisfied with our response, you also have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's independent authority for data protection.

Information Commissioner's Office (ICO):
Website: www.ico.org.uk
Phone: +44 (0)303 123 1113